Our Privacy Policy

>> How we collect, protect and share your personal information


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also required us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What personal information do we collect and share?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number and income
  • assets and employment information
  • payment history and account balances
When you are no longer our customer, we continue to share your information as described in this notice.

How is your personal information protected?
When you apply for a loan, we collect your personal information. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How is your personal information shared?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons we chooses to share,and whether you can limit this sharing.

 Reasons we can share your personal information Do we share? Can you limit this sharing?
For our everyday business purposes such as:
to process your loan, verify your identity, income and employment, obtain you credit report from the credit bureaus
 Yes No
For our marketing purposes: 
to offer our products and services to you
 NoWe do not share
For joint marketing with other financial companies
 NoWe do not share
For our affiliates' everyday business purposes:
information about your transactions and experiences
 NoWe do not share
For our affiliates' everyday business purposes:
information about your creditworthiness
 NoWe do not share
For our affiliates to market to you NoWe do not sharee
For our non-affiliates to market to you NoWe do not share

Is it possible to limit all sharing?
Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State Laws and individual companies may give you additional rights to limit sharing.

  Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.

Counselors Mortgage has no affiliates. 
Non-affiliatesCompanies not related by common ownership or control. They can be financial and non-financial companies.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.